Recognizing Fraudulent Claims and the Insureds Who File Them

CE Credit:

Approved 3 GEN CE Hours


Deadline to register is January 25th, 2026

Despite escalating punishments for offenders claims fraud remains prevalent. Books of business managed by even the most exceptional insurance pros - people who wouldn’t break a rule under any circumstance - are not immune to insureds who for whatever reason choose to be dishonest.


24-48 hours before the webinar, PIANEIA will send an information email with the link to connect to the Webinar and sign-in procedures.


Jan 27, 2026

8:00 am - 11:00 am

Webinar

IA

$63.00

PIA Members: $43.00

Register

Jan 27, 2026

8:00 am - 11:00 am

Webinar

IA

Instructors

Kym Martell

CIC, CRM, AAI, CRIS, MLIS

Kym Martell founder of K.M. Associates, Insurance Management & Training Consultants specializes in training and consultant services to the insurance industry. With over 30 years’ experience in the insurance, Kym brings to her clients a wealth of experience. Her diverse background includes agency and risk management, sales, claims and customer service. During her long and productive career, Kym discovered she had a love for and a talent in training insurance professionals. As a result, Kym left the corporate world in 1995 and founded K.M. Associates-Insurance and Management and Training Consultants. Services include property & casualty coverages, sales training, professional coaching, Errors and Omissions auditing & preventions, and Expert witness and litigation support services. Kym has designed, developed and delivered continuing education and professional training programs on a national level for a variety of clients including professional organizations, insurance companies, agencies and insurance brokerage firms. She has also served as a state faculty member of the Independent Insurance Agents and Brokers of New Jersey (IIABNJ) since 1992. Additionally, Kym is a national faculty member of Independent Insurance Agents & Brokers of America (IIABA) for providing their E&O Risk Management Programs, and a national faculty member of Polestar Performance Programs which provides sales and coaching to insurance professionals. As a consultant, her extensive corporate and consulting experience perfectly positions Kym to provide professional liability & loss control audits and provide customized E&O loss prevention training in the areas of workflows and agency management. Her superior communication skills are assets that adds to her success. Kym holds several professional designations including Certified Risk Manager (CRM), Certified Insurance Counselor (CIC), Construction Risk Insurance Specialist (CRIS) and the Accredited Advisor of Insurance (AAI). Kym resides in Asbury Park, New Jersey.

READ MORE

Additional Information

Cancellation Policy:

Cancellations received between Jan 17th at 8:00 AM and Jan 24th at 7:59 AM will incur a $2.00 non-transferable fee.

Cancellations received after Jan 24th at 8:00 AM will incur a $5.00 non-transferable fee.


If you fail to show up for the class, your registration fee is forfeited. NO Exceptions. All cancellations must be in writing, emailed to frontdesk@pianeia.com. There is no penalty for substitutions from your company or agency. All credit card refunds will incur a $2 processing fee or minus the cancellation fee. All check payments will be refunded in full or minus the cancellation fee. All refund payments will be made via check payment.

Please Note:

Recording devices, paging systems, cell phones, wristwatch alarms, laptops or other electronic devices may not be used during presentations. In accordance with Title III of the Americans with Disabilities Act, we invite all registrants to advise us of any disability and any request for accommodation to that disability. Please submit your request as far as possible in advance of the institute you wish to attend.

More PIA Events

Reasons Personal Lines are Broken (and What to Do About It)

Jan 20, 2026

12:00 pm - 3:00 pm

Webinar

NE

Reasons Personal Lines are Broken (and What to Do About It)

Jan 20, 2026

12:00 pm - 3:00 pm

Webinar

IA

Personal Lines Issues After a Huge Storm

Jan 21, 2026

10:00 am - 11:00 am

Webinar

NE

Personal Lines Issues After a Huge Storm

Jan 21, 2026

10:00 am - 11:00 am

Webinar

IA

CGL Endorsements That Will Break Your Policy

Jan 22, 2026

12:00 pm - 2:00 pm

Webinar

NE

CGL Endorsements That Will Break Your Policy

Jan 22, 2026

12:00 pm - 2:00 pm

Webinar

IA

Dawn of New Age or End of the World? Emerging Risks that Make You Wonder

Jan 22, 2026

8:00 am - 11:00 am

Webinar

NE

Dawn of New Age or End of the World? Emerging Risks that Make You Wonder

Jan 22, 2026

8:00 am - 11:00 am

Webinar

IA

Recognizing Fraudulent Claims and the Insureds Who File Them

Jan 27, 2026

8:00 am - 11:00 am

Webinar

NE

Retirement Healthcare Solutions – Medicare and Others

Jan 27, 2026

12:00 pm - 3:00 pm

Webinar

NE