Jerry owned and managed an agency in Grand Coulee, Washington, for over 40 years. He has long been an advocate of professional continuing education having earned his CIC designation in 1983 and is a National Faculty member and Educational Consultant for the Risk & Insurance Education Alliance. Active in the industry, Jerry served on the technical committee of the Independent Agents of Washington and chaired the Far West Agents conference, a technical forum with Insurance Services Office. He currently serves as faculty for IIAA's Virtual University. Jerry was honored by the PIA of Washington/Alaska as "Agent of the Year" in 1994 and served as President of the Association in 1997-1998. Jerry is an active volunteer in his community and in 1995 was named "Business Person of the Year" by the Grand Coulee Dam Chamber of Commerce.

Bob began his insurance career at 19 when he was hired by Nodak Mutual Insurance Company as a territory producer in Wahpeton, North Dakota, before transferring to Dickinson North Dakota. He returned in 1978 to Devils Lake, North Dakota to work in and purchase the family run agency. He sold the agency in 1998 and continued a 48-year career as a CEO, Regional Lead., Claims Dept. Lead, Personal Lines Dept. Lead, and Producer. Over the years Bob involved himself in the insurance industry in several ways. Early in his career he trained with the IIAA of Iowa at the University of Iowa on an annual basis with their agency management school led by nationally known Dr. Emmett Vaughn. These sessions provided Bob with a strong foundation in understanding the insurance industry and agency-company relationships. Bob served on the North Dakota PIA (Professional Insurance Agents) Board of Directors for 13 years, including eight years as chair of the education committee, his favorite role. He valued this position because he believes a strong technical education is essential for success in the insurance industry. Additionally, Bob was honored to serve as North Dakota PIA President and National Director. Bob furthered his education by earning his CIC designation in 2001 and his CISR designation in 2006. He also obtained the CLCS (Commercial Lines Coverage Specialist), MLIS (Management Liability Insurance Specialist), ERIS (Energy Risk Insurance Specialist), and CRIS (Construction Risk Insurance Specialist) designations. Enjoying education so much, Bob continues his educational pursuits by teaching many insurance workshops each year around the country and is also a member of the national faculty for The Risk & Insurance Education Alliance.

Richard S. Pitts is Vice President and General Counsel to Arlington/Roe & Co., Inc., an insurance brokerage and managing general agent headquartered in Indianapolis. Rick also serves as general counsel to the Independent Insurance Agents of Indiana, Inc. As counsel to the "Big I," Rick speaks annually at the association's Agency Compliance Seminars and teaches various seminars on insurance and employment related matters. Rick has also presented continuing education seminars to insurance professionals nationally.Rick is a 1983 graduate of Wabash College and a 1986 graduate of the Indiana University McKinney School of Law. He clerked for the Honorable Patrick D. Sullivan, a judge of the Indiana Court of Appeals in 1986-87. Rick is admitted to practice before Indiana state and federal courts, the United States Supreme Court and the United States Court of Appeals for the Seventh Circuit and is a member of local, state, and national bar associations. He has tried cases and participated in over seventy appeals.Rick has served as a panelist and lecturer on a variety continuing education subjects, including cyber-related risks, the Americans with Disabilities Act, "Mold: Issues Under the Microscope" for the Indiana Continuing Legal Education Forum (ICLEF), and "Insurance Issues for Builders" for the Indiana Builders Association. Rick has also served as chair of several ICLEF seminars, including "Advanced Corporate Practice," "Privacy Law," and "Insurance Coverage Issues." Rick has also presented seminars on "Insuring Fiduciary Exposures," "Insurance Coverage Disputes," and "Agency Succession and Perpetuation." He has co-authored articles appearing in the Indiana Law Review.