BEGIN:VCALENDAR VERSION:2.0 PRODID:expertapproach/PIANEIA BEGIN:VTIMEZONE TZID:America/Chicago BEGIN:DAYLIGHT DTSTART:20260308T010000 TZOFFSETFROM:-0600 TZOFFSETTO:-0500 END:DAYLIGHT BEGIN:STANDARD DTSTART:20261101T010000 TZOFFSETFROM:-0500 TZOFFSETTO:-0600 END:STANDARD BEGIN:DAYLIGHT DTSTART:20270314T010000 TZOFFSETFROM:-0600 TZOFFSETTO:-0500 END:DAYLIGHT END:VTIMEZONE BEGIN:VTIMEZONE TZID:UTC BEGIN:STANDARD DTSTART:20251220T223355 TZOFFSETFROM:+0000 TZOFFSETTO:+0000 END:STANDARD END:VTIMEZONE BEGIN:VEVENT UID:6aab19539c1ef DTSTAMP:20260916T223355Z SUMMARY:Claims Handling for Agencies: Advocacy\, Best Practices\, and Bette r Outcomes DESCRIPTION:*** Sep 29\, 2026 8:00 AM - 11:00 AM CDT ***\n\nYour insured ha s a claim…now what? Instructor Kym Martell has seen claims from every pe rspective: insureds\, agents\, adjusters\, injured parties\, insurers\, co ps\, lawyers\, and courts. Agency personnel uneducated about the claims pr ocess are poorly positioned to advocate for the insured and could\, along with their insureds\, face serious consequences. Join Kym for a deep dive into claims and learn best practices to ensure better outcomes.\n\n24-48 h ours before the webinar\, PIANEIA will send an information email with the link to connect to the Webinar and sign-in procedures.\n\nCancellation Pol icy:\n\nCancellations received between Sep 19th at 8:00 AM and Sep 26th at 7:59 AM will incur a $2.00 non-transferable fee.\nCancellations received after Sep 26th at 8:00 AM will incur a $5.00 non-transferable fee.\n\nIf y ou fail to show up for the class\, your registration fee is forfeited. NO Exceptions. All cancellations must be in writing\, emailed to frontdesk@pi aneia.com. There is no penalty for substitutions from your company or agen cy. All credit card refunds will incur a $2 processing fee or minus the ca ncellation fee. All check payments will be refunded in full or minus the c ancellation fee. All refund payments will be made via check payment. LOCATION:Webinar NE DTSTART;TZID=America/Chicago:20260929T080000 DTEND;TZID=America/Chicago:20260929T110000 X-ALT-DESC;FMTTYPE=text/html: