BEGIN:VCALENDAR VERSION:2.0 PRODID:expertapproach/PIANEIA BEGIN:VTIMEZONE TZID:America/Chicago BEGIN:STANDARD DTSTART:20251102T010000 TZOFFSETFROM:-0500 TZOFFSETTO:-0600 END:STANDARD BEGIN:DAYLIGHT DTSTART:20260308T010000 TZOFFSETFROM:-0600 TZOFFSETTO:-0500 END:DAYLIGHT END:VTIMEZONE BEGIN:VTIMEZONE TZID:UTC BEGIN:STANDARD DTSTART:20250518T083110 TZOFFSETFROM:+0000 TZOFFSETTO:+0000 END:STANDARD END:VTIMEZONE BEGIN:VEVENT UID:698d8fce77fe1 DTSTAMP:20260212T083110Z SUMMARY:Agency Audits: How to Create Efficient\, Profitable and Defensible Workflows DESCRIPTION:*** Feb 17\, 2026 8:00 AM - 11:00 AM CST ***\n\nDoes the word “audit” give you night sweats? Instructor Kym Martell taps into her de cades of experience auditing agencies to discuss why welcoming an audit mi ght be the best decision your agency can make. She’ll discuss best pract ices of agency auditing and how it will identify workflow deficiencies\, E &O exposures\, lost profitability\, and the strengths your agency can buil d upon.\n\n24-48 hours before the webinar\, PIANEIA will send an informati on email with the link to connect to the Webinar and sign-in procedures.\n \nCancellation Policy:\n\nCancellations received between Feb 7th at 8:00 A M and Feb 14th at 7:59 AM will incur a $2.00 non-transferable fee.\nCancel lations received after Feb 14th at 8:00 AM will incur a $5.00 non-transfer able fee.\n\nIf you fail to show up for the class\, your registration fee is forfeited. NO Exceptions. All cancellations must be in writing\, emaile d to frontdesk@pianeia.com. There is no penalty for substitutions from you r company or agency. All credit card refunds will incur a $2 processing fe e or minus the cancellation fee. All check payments will be refunded in fu ll or minus the cancellation fee. All refund payments will be made via che ck payment. LOCATION:Webinar NE DTSTART;TZID=America/Chicago:20260217T080000 DTEND;TZID=America/Chicago:20260217T110000 X-ALT-DESC;FMTTYPE=text/html:

*** Feb 17\, 2026 8:00 AM - 11:00 AM CST ***

< div>

Does the word “audit” give you night sweats? Instructor Kym M artell taps into her decades of experience auditing agencies to discuss wh y welcoming an audit might be the best decision your agency can m ake. She’ll discuss best practices of agency auditing and how it will id entify workflow deficiencies\, E&\;O exposures\, lost profitability\, a nd the strengths your agency can build upon.

24-48 hours before the webinar\, PIANEIA will send an information email with the link to connect to the Webinar and sign-in procedures.

Cancellation Policy:

Cancellations received between Feb 7th at 8:00 AM and Feb 14th at 7:59 AM will incur a $2.00 non-transferable fee.< /div>
Cancellations received after Feb 14th at 8:00 AM will incur a $5 .00 non-transferable fee.

If you fail to show up for the class\, your registration fee is f orfeited. \;NO Exceptions. All \;cancellations must be i n writing\, emailed to \;frontdesk@pianeia.com. There is no penalty for substitutions from your company or agency . All credit card refunds will incur a $2 processing fee or minus the canc ellation fee. All check payments will be refunded in full or minus the can cellation fee. All refund payments will be made via check payment.< /div>
END:VEVENT END:VCALENDAR