BEGIN:VCALENDAR VERSION:2.0 PRODID:expertapproach/PIANEIA BEGIN:VTIMEZONE TZID:America/Chicago BEGIN:DAYLIGHT DTSTART:20260308T010000 TZOFFSETFROM:-0600 TZOFFSETTO:-0500 END:DAYLIGHT BEGIN:STANDARD DTSTART:20261101T010000 TZOFFSETFROM:-0500 TZOFFSETTO:-0600 END:STANDARD BEGIN:DAYLIGHT DTSTART:20270314T010000 TZOFFSETFROM:-0600 TZOFFSETTO:-0500 END:DAYLIGHT END:VTIMEZONE BEGIN:VTIMEZONE TZID:UTC BEGIN:STANDARD DTSTART:20260208T073136 TZOFFSETFROM:+0000 TZOFFSETTO:+0000 END:STANDARD END:VTIMEZONE BEGIN:VEVENT UID:6aec30d810224 DTSTAMP:20261105T073136Z SUMMARY:Ethics\, Diligence\, Success: What Agencies Need to Know DESCRIPTION:*** Nov 17\, 2026 12:00 PM - 3:00 PM CST ***\n\nThis course rev iews many examples of situations faced by agents which may test ethical re solve as well as E&O management practices. Agents who take this course wil l learn some coverage lessons\, better understand the critical functions o f a successful agency operation\, and be more prepared to handle difficult situations commonly faced by insurance agencies.\n\n24-48 hours before th e webinar\, PIANEIA will send an information email with the link to connec t to the Webinar and sign-in procedures.\n\nCancellation Policy:\n\nCancel lations received between Nov 7th at 12:00 PM and Nov 14th at 11:59 AM will incur a $2.00 non-transferable fee.\nCancellations received after Nov 14t h at 12:00 PM will incur a $5.00 non-transferable fee.\n\nIf you fail to s how up for the class\, your registration fee is forfeited. NO Exceptions. All cancellations must be in writing\, emailed to frontdesk@pianeia.com. T here is no penalty for substitutions from your company or agency. All cred it card refunds will incur a $15 processing fee or minus the cancellation fee. All check payments will be refunded in full or minus the cancellation fee. All refund payments will be made via check payment. LOCATION:Webinar IA DTSTART;TZID=America/Chicago:20261117T120000 DTEND;TZID=America/Chicago:20261117T150000 X-ALT-DESC;FMTTYPE=text/html:
*** Nov 17\, 2026 12:00 PM - 3:00 PM CST ***

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This course reviews many examples of situations faced by agents w hich may test ethical resolve as well as E&\;O management practices. Ag ents who take this course will learn some coverage lessons\, better unders tand the critical functions of a successful agency operation\, and be more prepared to handle difficult situations commonly faced by insurance agenc ies.

24-48 hours before the webinar\, PIANEIA will send an information email with the link to connect to the We binar and sign-in procedures.

Cancellation Policy:

Cancellat ions received between Nov 7th at 12:00 PM and Nov 14th at 11:59 AM will in cur a $2.00 non-transferable fee.
Cancellations received after N ov 14th at 12:00 PM will incur a $5.00 non-transferable fee.

If you fail to show up for the class\, your registration fee is forfeited . NO Exceptions. All \;cancellations must be in writing\, email ed to frontdesk@pianeia.com. There is no penalty for subs titutions from your company or agency. All credit card refunds will incur a $15 processing fee or minus the cancellation fee. All check payments wil l be refunded in full or minus the cancellation fee. All refund payments w ill be made via check payment.
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