BEGIN:VCALENDAR VERSION:2.0 PRODID:expertapproach/PIANEIA BEGIN:VTIMEZONE TZID:America/Chicago BEGIN:STANDARD DTSTART:20251102T010000 TZOFFSETFROM:-0500 TZOFFSETTO:-0600 END:STANDARD BEGIN:DAYLIGHT DTSTART:20260308T010000 TZOFFSETFROM:-0600 TZOFFSETTO:-0500 END:DAYLIGHT END:VTIMEZONE BEGIN:VTIMEZONE TZID:UTC BEGIN:STANDARD DTSTART:20250723T115911 TZOFFSETFROM:+0000 TZOFFSETTO:+0000 END:STANDARD END:VTIMEZONE BEGIN:VEVENT UID:69e4c38f2df8a DTSTAMP:20260419T115911Z SUMMARY:Ethics\, Diligence\, Success: What Agencies Need to Know DESCRIPTION:*** Apr 28\, 2026 8:00 AM - 11:00 AM CDT ***\n\nThis course rev iews many examples of situations faced by agents which may test ethical re solve as well as E&O management practices. Agents who take this course wil l learn some coverage lessons\, better understand the critical functions o f a successful agency operation\, and be more prepared to handle difficult situations commonly faced by insurance agencies.\n\n24-48 hours before th e webinar\, PIANEIA will send an information email with the link to connec t to the Webinar and sign-in procedures.\n\nCancellation Policy:\n\nCancel lations received between Apr 18th at 12:00 PM and Apr 25th at 11:59 AM wil l incur a $2.00 non-transferable fee.\nCancellations received after Apr 25 th at 12:00 PM will incur a $5.00 non-transferable fee.\n\nIf you fail to show up for the class\, your registration fee is forfeited. NO Exceptions. All cancellations must be in writing\, emailed to frontdesk@pianeia.com. There is no penalty for substitutions from your company or agency. All cre dit card refunds will incur a $15 processing fee or minus the cancellation fee. All check payments will be refunded in full or minus the cancellatio n fee. All refund payments will be made via check payment. LOCATION:Webinar IA DTSTART;TZID=America/Chicago:20260428T080000 DTEND;TZID=America/Chicago:20260428T110000 X-ALT-DESC;FMTTYPE=text/html: