BEGIN:VCALENDAR VERSION:2.0 PRODID:expertapproach/PIANEIA BEGIN:VTIMEZONE TZID:America/Chicago BEGIN:DAYLIGHT DTSTART:20250309T010000 TZOFFSETFROM:-0600 TZOFFSETTO:-0500 END:DAYLIGHT BEGIN:STANDARD DTSTART:20251102T010000 TZOFFSETFROM:-0500 TZOFFSETTO:-0600 END:STANDARD BEGIN:DAYLIGHT DTSTART:20260308T010000 TZOFFSETFROM:-0600 TZOFFSETTO:-0500 END:DAYLIGHT END:VTIMEZONE BEGIN:VTIMEZONE TZID:UTC BEGIN:STANDARD DTSTART:20240808T131951 TZOFFSETFROM:+0000 TZOFFSETTO:+0000 END:STANDARD END:VTIMEZONE BEGIN:VEVENT UID:6818baf71c178 DTSTAMP:20250505T131951Z SUMMARY:CISR Live Webinar: Agency Operations DESCRIPTION:*** Sep 09\, 2025 8:00 AM - 4:15 PM CDT ***\n\n29% of surveyed CSRs expressed an interest in advancement opportunities in agency manageme nt. —CSR Profile\n\nCISR Agency Operations can transform you into an ind ispensable team player in any insurance agency or give you confidence to m ove into another position. As you work with colleagues and customers\, you ’ll discover an enhanced self-assurance and a greater understanding of t he dynamics within insurance organizations. Also\, understanding how agenc ies function is essential training for both insurance agency and company p ersonnel.\n\nTopics:\n\n- Legal & Ethical Requirements\n- The Insurance Ag ency\n- The Insurance Industry and Marketplace\n- Communication and Techno logy\n- Agency Workflow Concepts\n- Agency Workflow Steps\n- Account Manag ement\n- Errors & Omissions\n\n*PLEASE NOTE THAT THIS COURSE IS AN ONLINE COURSE*\n\nThe optional exam will be available on your Alliance Personal L earning portal immediately after the course concludes through the followin g Thursday at 11:59 pm Central Time Zone.\n\nPlease make checks payable to PIA NE/IA.\n\nCancellation Policy:\n\nCancellations received after Sep 6t h at 8:00 AM will incur a $25.00 non-transferable fee. LOCATION:Webinar DTSTART;TZID=America/Chicago:20250909T080000 DTEND;TZID=America/Chicago:20250909T161500 X-ALT-DESC;FMTTYPE=text/html:
*** Sep 09\, 2025 8:00 AM - 4:15 PM CDT ***

29% of surveyed CSRs expressed an interest in advancement o pportunities in agency management. \;—CSR Profile< /h4>

CISR Agency Operations can transform you into an i ndispensable team player in any insurance agency or give you confidence to move into another position. As you work with colleagues and customers\, y ou’ll discover an enhanced self-assurance and a greater understanding of the dynamics within insurance organizations. Also\, understanding how age ncies function is essential training for both insurance agency and company personnel.

 \;Topics:

*PLEASE NOTE THAT THIS COURSE IS AN ONLINE COURS E*


The optional exam will be avail able on your Alliance Personal Learning portal immediately after the cours e concludes through the following Thursday at 11:59 pm Central Time Zone.< /div>

Please make checks payable to PIA NE/IA.

Cancellation Policy:

Cancellations received after Sep 6th at 8:00 AM will incur a $25.00 non-transferable fee.
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